- Introduction – This Privacy Policy outlines how Elaine Duffus (“we,” “us,” or “our”), operating the website Elaineduffus.co.uk, collects, uses, maintains, and discloses information collected from users (each, a “User”) of the Elaineduffus.co.uk website (“Site”). This policy applies to the Site and all products and services offered by Elaine Duffus. We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with the UK General Data Protection Regulation (UK GDPR).
2. Data Controller
Elaine Duffus is the data controller responsible for your personal data collected via this website. If you have any questions about this Privacy Policy or our data protection practices, please contact us using the details provided in the “Contact Us” section below.
3. Information We Collect.
We may collect and process the following types of personal data:
a. Information You Voluntarily Provide
• Contact Forms: When you use our contact forms or reach out for consultation services, we may collect your name, email address, phone number, and any other information you choose to provide in your message. This information is used to respond to your inquiries and provide the requested services.
• Blog Comments: If you leave comments on our blog, we collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection.
You may also choose to save your name, email address, and website in cookies for your convenience, so that you do not have to fill in your details again when you leave another comment.
• Usage Data: We may collect information about how you access and use the Site, such as your IP address, browser type, operating system, referral sources, pages viewed, and the dates/times of your visits. This data helps us understand user behavior and improve our website.
• Cookies: Our website uses cookies to enhance your experience. Cookies are small text files placed on your device to collect standard Internet log information and visitor behavior information. For more information, please see our “Cookies” section below.
4. For various purposes, including:
• To provide and maintain our services, including life coaching, mentoring, and advocacy.
• To respond to your inquiries, requests, and provide customer support.
• To personalize your experience and improve our website.
• To manage and publish your blog comments.
• To detect and prevent spam.
• To comply with legal obligations.
5. Legal Basis for Processing.
We will only process your personal data when we have a lawful basis to do so under UK GDPR.
Our legal bases for processing include:
• Consent: Where you have given us clear consent to process your personal data for a specific purpose (e.g., leaving a blog comment).
• Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract (e.g., providing consultation services).
• Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests (e.g., improving our website, preventing spam).
• Legal Obligation: Where processing is necessary to comply with a legal or regulatory obligation.
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal identification information to others.
We may share your data with:
• Service Providers: Third-party service providers who assist us in operating our website, conducting our business, or serving our users (e.g., website hosting, analytics, spam detection).
These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
7. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. For example, we will retain blog comments for as long as the comment remains published, and contact form submissions for a reasonable period to address your inquiry and for record-keeping purposes.
8. Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions, however not if they may be needed in the future for legal procedures or the protection of others.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details in the “Contact Us” section.
9. Cookies
Our Site uses cookies to distinguish you from other users of our website.
This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
By continuing to browse the site, you are agreeing to our use of cookies.
We use:
• Strictly Necessary Cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
• Analytical/Performance Cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality Cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
10. Security
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
11. Changes to This Privacy Policy
Elaine Duffus has the discretion to update this privacy policy at any time. When we do, we will revise the “effective date” at the top of this page.
We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
12. Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Email: duffus.e.1204@gmail.com
Phone: 07940 985055
Website: Elaineduffus.co.uk
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.